2026-07-24T22:47:22.679Z

Hands down the best and safest place to get your littles to learn swimming and comfort around water at their own pace. This place is 1000% not traumatizing. Each kid is seen and taken care of as they need. My son is nonverbal, and he loves it. My daughter is just a year old, and has been coming for over 6 months, and she gets so excited to come, too.

2026-07-14T19:44:17.273Z

To start, everyone here was very friendly and it's nothing personal so that's why it's a 2* instead of 1*. But our issues start with that the lessons are somshort, in our experience this was not nearly enough time to learn lessons especially when they start wrapping up early and when there is 5 kids in each class you get max of 6-10 minutes of one on one time with each kid and if there was a disruptor in the class (even if it was week after week) the other kids in the class wouldn't learn anything because of how much wasted time there was with the disruptor. There was maybe two or three people that advanced classes in the months that we were there and when we went to courthouse, there was 15+ advancements in the first month of going there. I could be wrong but it seems like they want to keep you from progressing to keep getting money out of you where at courthouse it seems like they are actually trying to progress your skills and move you up. My kids learned more in one week of swim camp with courthouse then in the many months at Salem swim school.

2026-07-14T07:08:35.473Z

Professional and reliable

2026-07-08T01:31:40.042Z

Honestly, I am just disappointed more than anything.When I offered feedback about an accessibility issue to a manager, and I was immediately shut down and dismissed. Since I received that response from a manager, I left a review 3-star review about my experience. In included in it the things that this school was doing well, but the response I received on the review was for my feedback to dismissed be dismissed and for me to be invited to go elsewhere. When I tried to discuss the issue with the owner, the communition was only by text, and I was handled. To be fair, she did say we could meet, but when I tried to establish a discourse through text I was told I did something wrong by leaving a review, and the fact that I spoke to a manager BEFORE leaving the review who who dismissed my concerns was deliberately ignored. I was told my 3-star review was a bad review, yet 3-stars is a neutral review, and I did include positives in the review as well, so this continued the hostile responses. Despite this, I tried to be direct, clear, and kind in communicated my frustrations in hopes for actual discourse, but I received no further communications. These responses (and lack of responses at the ends) sent a clear message that accessibility is not a priority. It is a box to be checked ONLY after a concern is raised. As an disability rights advocate and autistic adult, this sends a very clear message. One is only welcome if one conforms to the ableist expectations of your organization.The accessibility issue is surrounding set up. Parents of autistic children and children understand that the more transitions the more difficult a day can be. My feedback was to suggest that there be a check in option next to the changing rooms. There is plenty of space for it, but it seems that feedback hit a nerve. In order to follow a full check in, a parent and child/children would need to go upstairs to check in on a tablet and grab a bracelet, then transition downstairs to change (but you can't use the internal stairs because they are blocked off), then transition to the pool. The owner did offer for my daughter to be able to change in the bathroom by the pool IF it was available, but that is a huge if because the bathroom serves all the children and patents at the pool. I have tried to be fair and understanding, but the attitude is that accessibility is a matter of convenience, not an issue of meeting people where they are at. At this point, despite the teachers being really great, the owner and management have made it clear through their actions that if a person or people with disabilities wants to participate in this program it will be only on their terms, which is literally the opposite of accessible. I encourage anyone who has disabilities or disabled children to go elsewhere. I will only change my mind and this review if I see meaningful change.

2026-07-03T01:12:35.885Z

I do not have enough good things to say about Salem swim school! The staff, the location, the pool, the atmosphere, the whole experience! My four year old has a grin on his face the ENTIRE lesson and loves when it’s swim lesson day!!! If you are looking for a swim school, we HIGHLY HIGHLY recommend Salem swim school for your kiddos!!!

2026-07-02T22:41:05.028Z

The best! My kids have been loving SSS and I am so impressed with their progress. The instructors are great and class sizes are small. Highly recommend!

2026-06-20T01:33:30.500Z

2026-06-20T01:32:53.310Z

2026-06-20T01:30:26.096Z

The attached picture is why my rating went from 3 stars to 1 star. Because in response to legitimate feedback about a very real barrier that customers of the business face was to be condisending. One needs to ask the question as to whether a swimming program is effective if it is more difficult for the customer to access. What prevents there being sign in both downstairs and upstairs? Also note that instead of showing empathy for a very real struggle, the response is to be snarky, as if the issue is just the stairs and not the difficulties around managing multiple transitions. Parents with children who struggle with transitions, steer clear! Once we are done with the classes we paid for, we will not be returning. This response is disgusting.

2026-06-19T23:35:39.722Z

Thank you to the swim school my daughter went to a pool and jumped off the diving board and was able to swim unassisted to the edge safely.

2026-06-18T19:45:21.441Z

I am in awe of how wonderful and communicative the Salem Swim team is. The instructors were patient and kind and work well with children. The classes are well structured and I always felt my children were in safe hands. The team is communicative about swimmer's struggles and there was no pressure to continue when the family needed a break. Their policies are also well documented and easy to find. I will recommend them to everybody!

2026-06-17T01:46:05.162Z

Good swim school, but difficult for anyone with a toddler or multiple children. The changing room is downstairs. Check is upstairs. And the internal stairs between them is arbitrary blocked off. When asked why check in and changing weren't on the same floor, the response was it was for manager convenience. Cool. But that makes it so that we have more steps. That seems really short sighted...

2026-06-13T17:01:09.370Z

2026-06-05T14:19:10.158Z

Great place for kids to learn to swim

2026-06-04T21:39:26.060Z

Great instructors. Everyone is always friendly and patient.

2026-05-08T13:34:10.638Z

Very skilled instructors, loved the small group setting, my swimmer was able to learn new skills in a short time period. Everyone is very kind and attentive! High recommended 🙌

2026-05-07T19:34:16.261Z

My daughter and I love the Coral classes. I love being in the water with her and helping teach her to swim. Salem swim school makes the learning of swim so fun for the kids. With the small class sizes it is easy for the kids to get one on one time with the instructor. We had to stop attending for medical reasons, but we will be back in the future. They are always flexible with moving classes around and notifying you when you are next on the waitlist for a class. We can’t recommend Salem swim school enough.

2026-04-29T01:06:47.525Z

My daughter has been with Salem Swim School for about a month now and has already made so much progress! She used to be very shy and timid and now walks into that pool with confidence. She feels safe with her instructor and knows she won't get hurt while she's in class! Im so glad I got her enrolled!

2026-04-01T05:44:36.137Z

We had such a great experience here! It is easy to check in, they have ample space for changing after lessons, the instructors are so kind and good with the kids. 10/10, my kids will be enrolling again!

2026-03-31T23:09:04.000Z

Both my son and daughter have been going for a combined total of almost two years. Found out my daughter is a quick water learner and I'm happy to know that my son is learning to keep afloat. We have to pause for a month for my son for school activities but will definitely re-enroll him next month as the instructors have been helping them both learn and advance in their swim 'hopeful' careers.