2026-10-15T22:12:13.136Z

I originally gave this company a 5 Star, and I cannot express how much I regret that original rating.Back in April, this company performed roofing work on my home. At the time, everything appeared to be fine. Fast-forward six months to October, and I started having a rat problem. Initially, I assumed it was just an unfortunate situation that could happen to any homeowner.Then I went back and reviewed the video footage from when they performed the work in April. What I discovered was absolutely unacceptable. During the original repair, they cut an opening in my roof to address an existing design issue with the house. They removed the soffit, covered the area with metal, and NEVER properly replaced the soffit or sealed the opening they created.They essentially left an entry point into my home, which is responsible for my current rodent problem.Last week, I contacted the company, explained the situation, and provided photographs, videos, and multiple emails documenting the problem. They told me someone would come out this week to evaluate the issue.An appointment was scheduled for Thursday between 12 PM and 4 PM. Guess what? NOBODY SHOWED UP.I called to find out what was going on. They subsequently emailed me, explaining that their technician was running late on another repair and would instead arrive between 5 PM and 6 PM.Guess what happened next? 6:10PM, no one showed up.Let me explain why this is particularly infuriating. I took the entire day off work to be home so this company could inspect and evaluate THEIR OWN WORK, despite already having video evidence of what they did. That means I lost an entire day's income waiting for someone who couldn't even be bothered to show up.And to make matters worse? TODAY IS MY BIRTHDAY. My wife had planned to take me out for a birthday dinner. Instead, we spent the evening waiting for a roofing company that apparently has no respect for its customers' time, money, or commitments.So, to recap: I paid this company to perform roofing work. Months later, I discovered what appears to be an improperly repaired opening in my roof. I now have a rodent problem, I've lost income trying to get the issue addressed, and I've wasted an entire day waiting through TWO appointment windows that they failed to honor.This has been, without question, the WORST experience I've ever had with a roofing company in Florida.I will be contacting my attorney to discuss options.And because I documented the original work, I have PHOTOGRAPHS AND VIDEO FOOTAGE showing exactly what was done. I intend to publish a full video documenting this entire experience, including the original work, the opening they left behind, and my attempts to get the company to address it.That video will be coming VERY soon on YouTube.I don't expect perfection from any contractor. Mistakes happen. But when a company makes a mistake, the absolute minimum I expect is for them to take responsibility, communicate with their customer, and actually SHOW UP when they promise to.Apparently, even that is asking too much.Buyer Beware!

2026-10-07T12:42:12.000Z

Really happy with the service. Everything was handled professionally and the results were great. Definitely recommend!

2026-10-05T16:14:52.000Z

I need to post the below review, an update to initial 5-star review that was posted a few days after project completion. Please note that this review has absolutely nothing to do with the installation or workmanship. This was great. My issue is with the aggressive sales tactics and after installation responses. Basically I believe that I was conned into getting a replacement roof that was not needed. I have reached out multiple times to the company and the only response that I received was an unpleasant one from the initial salesman. Elo replaced my roof on August 20th 2026. The roofing debacle started in September 2025 to address a leak in my bathroom ceiling. I was told then that my roof was not leaking and that the leak was coming from the venting pipes. We paid $1500 to address the issue. July 2026 the same spot was leaking again. We were then told that our entire roof had over 60% shingle disintegration which could possibly be defective shingles, and that we needed a new roof. I asked why the leak was in the same spot and was told that the leak was coming from the roof. My roof was only 11 years old. I specifically asked if a roof replacement will take care of the leak and was told yes. I was given a huge sales pitch about GAF shingles: that the shingles produced by this company suffer premature shingle disintegration and that they still cannot fix that issue, that I may have received defective shingles at installation, that I can get the roof replaced with shingles with a 50-year warranty, etc. One MONTH later, the initial spot was still leaking and another spot developed in the kitchen. Another company person was sent out and he found the cause of the leak. It was NEVER the roof. The leak was caused by condensation in the air conditioning ducts in the attic. He told us that there was a lot of water in the ducts and the ducts not the roof were leaking. This was the issue from the very beginning. The only reason it took months for the leak to reappear after the first ‘fix’ was that the weather started cooling down and the AC was not used as much until this year’s summer heat. I honestly feel that I was conned into getting a $17K roof. I am retired, and retired or not $17K is a huge expense. The roof that was replaced was only 11 years old and I am sure it would have lasted at least another four to five years. Roofing companies in Florida are desperate for roofing jobs since Florida has been spared of major storms since 2024. I am assuming that this is one reason for aggressive sales pitches. All I am asking from them is a fair reimbursement for the AC and ceiling repair ($1K) which is the additional funds I had to spend to address the real issue and they have flatly refused to do so. I have spoken to their Project Manager, received one unpleasant call from the salesman who insisted that my roof was leaking, emailed them, received one message from their Sales Manager Ryan who has not returned any of my calls. This company prides themselves on being an honest company which is one of the reasons I chose them. Apparently this is not so.Their response is that they do not do home inspections, but if they had honestly told us that there were no roof leaks, then we would have taken the appropriate actions ourselves to accurately diagnose and resolve the issue. I have never left an unsatisfactory review for any company ever before because my belief is that if I cannot speak well of someone or something, then say nothing at all. This post is to try and educate anyone in a situation like this to please be diligent in your research before being pushed into unnecessary expenses.

2026-07-31T16:06:30.422Z

Our experience with ELO Roofing Company was exceptional. Jared Householder and Victoria Rodriguez were both instrumental in making the project smooth and stress‑free. Jared managed the onsite work with professionalism and care, while Victoria kept communication clear and timely throughout. Their teamwork made the entire process seamless, and the finished roof looks fantastic. We truly appreciate their dedication and highly recommend them.

2026-05-16T18:59:19.939Z

There’s a long story with this company, but the short version is they absolutely earned this review.I had multiple companies come out and quote me for a METAL roof — specifically standing seam, NOT corrugated. There’s a lot of strong competition out there, so I was extremely picky. These guys didn’t just try to compete, they went above and beyond to stand out.The install came out amazing.Were there a few issues during the process? Yes. The ladder crew damaged some stucco — they fixed it. The pool solar removal got a little messy — they fixed that too. That’s the difference. Problems happen on big jobs. What matters is whether a company takes responsibility and makes it right, and they absolutely did.The attention to detail impressed me too. They even painted the roof pipes black so everything matched cleanly. Small touch, but it shows they actually care about the finished product instead of rushing out the door.Honestly, I couldn’t be happier with the final result.

2025-10-15T22:02:07.889Z

Subject: Appreciation for a Job Well Done at(Church)Dear Ryan Boyd,I wanted to take a moment to sincerely thank you for the outstanding work you’ve done. Your dedication, attention to detail, and consistent excellence have not gone unnoticed. Simply the way you consistently show up with professionalism and care, your contributions have made a meaningful impact.It’s rare to find someone who combines skill with such a positive attitude. You’ve set a high standard, and I, as well as my CHURCH FAMILY truly appreciate the effort you put into everything you have done.Please know that your work is valued, and your commitment is deeply appreciated. Keep up the great work—you’re making a difference.Warm regards,Carolyn

2025-09-12T15:58:35.171Z

Very professional and trustworthy, kept me informed, worked with me throughout my insurance claim process

2025-07-31T11:38:49.619Z

We had a great experience with Elo. From start to finish they had the process super optimized. They guided us through the claim process with the insurance accurately and it was approved quickly. Most of the installation of the roof took a day, waited for the inspection of the county, and then completed the rest in an evening. Very clean job and organized execution. Out of all the companies that worked on our community after we got hail damage, this is the one that always impressed me the most. Highly recommended. Kudos to Jeff, Eric, and the rest of the team.

2025-07-22T19:29:33.378Z

We are very happy with the service we got from Elo on our new roof. We appreciate Ryan and Tara. They were very helpful in answering all our questions. The crew did an amazing job they work really hard.

2025-07-21T16:16:16.781Z

The person I dealt with Dustin Richards was extremely knowledgeable and helped me with my needs and concerns. When I need to replace my roof, he will be my first call. totally satisfied !!!