Brows & Co. - Kechia Taylor
2024-09-24T13:28:06.961Z
Today, Sept 24th, she sends return email (see benow) stating I will get my refund in a day or two!!! My attorneys advised to file a police report for theft, write a demand email and if she doesn’t refund me the money, then we sue her. She simple has no idea!In the past I had micro-blading by a reputable company for years! My eyebrows are not permanent. Today is Sept. 23rd. Where is my refund for the services not performed?? I had to write her a demand email today. I am a Master Stylist and Master Barber. I have been in the beauty industry for over 35 years! An ex-model and I own 4 businesses! She is a criminal. Beware of someone who makes you pay in advance weeks before your actual service, then won’t return your money! Oh, I was able to get my brows done! And guess what- like I said, she is a joke and not anyone’s Master Brow Tech. Her reviews are fake! Why did she not give me my money back the day she said she wasn’t capable if she cared so much? Not a single client in her office space. She needs to pay rent - hence the ridiculous $900 overpriced rate. Or? Did she look up my name and saw who I was ;-), perhaps that’s my special rate?——————————————————————-Ok. So let me share this. I made an appointment with the owner Keicha on 9/3/24 for microblading on 9/19/23 at 4pm. After speaking with Keicha about her business she sends me an invoice the same day for $900.00. In order to book the appointment you have to pay half of the bill which in this case was $900.00. She never told me the amount just sent the invoice. I paid the deposit amount. After paying I read that your deposit is lost if you cannot make your appointment. I spoke with her again and asked the owner Keicha why she did not apply the 20% discount to new clients advertised online, she nonchalantly says she will apply the 20% discount to the balance after the service is complete. I made sure she put this in writing.I arrive to my appointment 7 minutes late due to terrible traffic. She tells me to lay on the bed so she can look at my brows. During our previous discussions I explained that I had microblading in the past and got a retouch every 5 years or so. After wiping off my pencil makeup she then stated she recommended I do powder brows. I asked why and she explained she did not want to damage my brows. I advised that I did not want a dark black or a harsh color and she agreed. I showed her pictures of my brows when they were done and when I put my makeup on daily, I shared that I apply about 5 pencil strokes on each brow everyday. She starts talking nonsense and says my brows are heavy densed with my own hair. According to her micro blading would bleed, of course they do. That’s why my previous brow tech put few strokes apart to help with any bleeding. Keicha starts pontificating about how she doesn’t want me to be disappointed and she knows her abilities. At this point, I am a bit shocked. I explained I have been getting my eyebrows done for 18 years. She has her Assistant sit there while we are discussing my eyebrows.After I arrived and was asked to lay down on a bed instead of a professional examination and look at pictures as well as perhaps her approach, I agreed with her that I do not want her touching my eyebrows if she does not have the skill set. She said she knows what she is capable of. At this point I’m a bit concerned that this person who claims to be a master brow tech cannot perform a simple refresh.After seeing her body language I knew this wasn’t going to happen. I further went on to say that I am a business owner with multiple businesses and she is correct to not move forward. I also advised I have several friends on the state board and please refund my money. She agreed and said it will take 5 days or so. Exactly why you don’t make people whom you never met for a consultation pay some ridiculous amount of money. Her rate is double the industry. She is no Master anything. Last, when I asked her what she had on her eyebrows, she responded “nothing”. Then later said brow powder??
Today, Sept 24th, she sends return email (see benow) stating I will get my refund in a day or two!!! My attorneys advised to file a police report for ... More