2021-10-07T22:54:34.000Z

guys were nice and polite. think they did good job

2021-08-11T15:29:44.000Z

Excellent services! Would recommend to anyone and everyone!

2021-07-26T16:41:10.000Z

Lumina sun smart home is a very professional company. They make sure to be careful and they do a clean job!

2021-07-26T16:39:50.000Z

Great company to do business with!!! Highly recommend.

2021-07-26T16:39:48.000Z

Very nice, great crews and Ben stay fresh

2021-05-04T17:16:14.000Z

workers arrived as scheduled and were very professional. did a great job and explained everything to me.

2021-02-22T00:22:13.000Z

Been researching to have panels installed for a few years, Jeffery Fox helped me get it done....he's been very helpful thru the process, they were installed in 1 day, and now producing power....thanks

2021-02-17T20:32:16.000Z

Worse company EVER!!! I really regret made business with this solar company !! Example, They automatically assumed that highest refund back on your taxes when in reality it is not like that - I ended up receiving less than I was told when their rep explained to me! Lumina Sun is not very clear when their people talk to you, they made big mistakes like I was promised I would get the incentive amount when in reality I found out that my state (SC) did not offer incentives at the time I signed in for my solar panels! I complained and blamed the guy who came to my house, he called and apologized after bringing it up to their main offices - I was (at least) given back some money ! What they don’t tell you is that after you got approved with their finance bank or lender they use (Pal Loan) you have a target maturity balance you need to meet by certain year) lumina sun assume with the money you will receive from the state (incentive) taxes - you have to put it towards the principal of your loan I order to target that principal amount otherwise your payments will increment from x amount to x amount. That is what I am so pissed off at them cause they were not clear with the $$ you receive !!!! I DEF NOT REFERRING ANYONE TO DO BUSINESS WOTH THIS COMPANY !!!! Do your research please with other better solar companies out there ! BELIEVE ME ! There are MORE AND GOOD ONES!!!!

2020-12-31T01:55:24.000Z

Professional Installation. Very upfront and direct/courteous to my questions. Jeff handled everything in a very professional manner. Permitting process was all handled by LuminaSun and their staff. They even handled our new shingle installation before the solar panels were installed. Professional in every aspect.

2020-04-20T17:58:49.000Z

What I don’t appreciate about Lumina Sun is that you are not clear since the beginning when meeting and explaining about how the incentives work! You guys keep throwing the most you get but don’t say and never say that it is based on people’s income !!! 🤬😤😡 when you are doing your taxes!!! So you end up receiving way less than expected!Of course! Because you just want to sell and get the business you do whatever you can to get it ! I definitely won’t be referring no one to this company!! And many other issues I still have ever since I had the solar panels installed! 😤😐

2020-02-13T06:47:09.000Z

Everything started off great with the representative visiting my home and answering every question. We had no doubt and decided to sign the contract back in August. Was told they Would be installed in September and system was going to be up and running in October. Installation was done on time, but the inspection took almost 2 months. The panels were installed but they were not producing. I called luminasun multiple times and asked for a call back from the managers. No calls received. Had to call again and again until I was able to speak to one of the managers. I was told they were going to send a technician on a certain day. They never showed. Called them again, they rescheduled for the tech to come out and they were a no show once again. A man shows up without notice on a random day, he does the inspection and says everything is up & running snd he supposedly turnrd it on. Turns out he never turned the system on. Almost another month without receing solar energy. Called Luminasun again, Manager wss able to explain to me hpw tp turn pn the system, which I did and it started working. Then 2 weeks later a group of 5 guys show up at my to install the monitoring system. They took forever to do it. Had to come back the next day to finish. They went inside my house into my attic and drilled a hole into my bedroom wall for cables and made a hole in my laundry room wall, which they never fixed. They left without letting me know and never received a call to get updates. Last week another technician shows up, again without an appointment or call received and starts removing my inverter. He tells me he was told to install a bigger one. Well, I never got a call from luminasun to let me know what was happening. They left again without calling me to provide updates and I noticed my system was not working again. I have called the managers several times and I always get a rep saying they are not in the office and they will call me back. I have yet to receive a call from them. Panels were installed in September, it is now February and I have not seen a change in my electric bill, I am paying both the panels and duke energy. It seems they are still not producing and I still haven't receive the monitoring information from luminasun. Worse experience ever! If this is not resolved within this week, I will file a complaint against this company with the BBB, the City & State.

2019-07-31T15:24:37.000Z

Wonderful experience! From the initial appointment to the installation and connection this company does it all. We researched other solar companies and none of them offered the full service experience that LuminaSun did. The salesman answered all our questions. We were updated throughout the whole process of what to expect next. We would highly recommend this company for your solar needs.

2019-02-09T00:07:42.000Z

They put our solar panels on in October 2018 and it took until January 2019 for them to finally realize that our panels weren't working. No one ever came & turned them on. We tried complaining but got no response. Poor management. We have been paying for both our panels & electricity. We are not happy customers despite the salesman that helped us originally. He was nice and helpful in the buying process.

2019-02-03T23:18:43.000Z

Their staff 💕 friendly and professional 🏠

2016-12-30T18:34:44.000Z

2016-12-30T05:59:32.000Z

2016-12-07T02:49:39.000Z

The folks at Lumina Sun Inc. are definitely the solar energy experts!

2016-12-01T22:23:59.000Z

2016-11-24T19:20:31.000Z

2016-11-24T19:18:45.000Z