2026-07-01T07:59:40.767Z

A very efficient job done - great service- clean and tidy and finished ahead of schedule- I highly recommend Novells

2026-06-26T11:17:24.494Z

Can't recommend enough ! - professional craftsmanship. Replaced our window panels in our sash windows 15 years ago putting in discreet double glazed panels. Looked exactly like the originals. Details really crisp. We recently used them agin for maintenance. Both experiences seamless.

2026-06-26T08:39:33.675Z

strange interaction with Phil, he took 5 seconds to respond to everything i said then when i asked what was wrong with him he hung up... think hes on the old wacky backy maybe

2026-06-15T12:04:24.543Z

Very happy with our newly installed sash windows. Phil is professional and friendly. The windows look great. Would highly recommend.

2026-06-12T10:17:59.750Z

We've used Novells for various sash window repairs over a number of years and have always been very pleased with the work. Every job has been completed on time, on budget, and everything was left clean and tidy afterwards. They are reliable & professional and we would happily recommend them.

2026-04-29T19:37:33.790Z

Phil at Novells Sash Windows was fantastic. From first engagement, communicated and easy to deal with. He has replaced 3 period sash window, which was not easy given the old nature of the building. But the finished windows look fantastic. Phil is also a nice & trustworthy guy to have in your house, and very patient to answer my naive (any probably annoying) questions. I would happily recommend his services to anyone. Thanks Phil

2026-03-24T16:53:55.784Z

2025-12-10T10:17:38.635Z

We've used Novell's twice for a mixture of sash window refurbs and full double glazed sash window replacements. The quality of work is excellent with very proper care and attention taken to keeping our property in good condition throughout the installation period. I would highly recommend them!

2025-09-28T09:53:02.473Z

Philip did an excellent job of installing 5 sash windows in our home recently. The job was completed on time, and to a high standard, all clearing and cleaning done as well. I would ask him to do more windows for us in the future

2025-04-08T09:34:40.701Z

Great team, quality work, pleased with the results. Recommended.

2025-03-28T15:15:53.452Z

My advice with Novells would be to be wary. I spent £2,300 on the refurb of two sash windows and have been left with plaster on my windows, dirty ropes, they even left their rubbish behind! One guy was there from 8am to just before 3pm. The other one was gone by lunchtime - that is some expensive labour! If I hadn’t pointed it out they would have left one of the window panes cracked. I invited Philip to come and check the work to see if he was happy with what his employees had done as I certainly was not but he declined and I found him defensive and with a total unwillingness to make any attempt to help resolve my issues. I sent him photos that haven’t been acknowledged so am adding them here.

2025-03-18T17:55:05.411Z

Fantastic! Peter and Charlie arrived with plenty of dust sheets and I knew they would take care of my home. Once the prep was done they just got on with it and worked solidly. The draughty problematic sash window I had has been thoroughly revamped and is working like new. Everything was left spotless when the job was complete. I highly recommend this company to anyone with sash windows needing refurbishment. They are experts in the field.

2025-01-13T16:43:55.486Z

Work was carried out really fast and diligently Also attention to detail was provided At a very fair price definitely recommend this company

2025-01-10T13:58:15.297Z

Very efficient service. Have used this company twice and they were very good. Nicki is incredibly good at sorting out what needs to be done. Definitely recommend!!!

2025-01-10T11:42:19.951Z

excellent

2024-12-24T14:14:03.355Z

This is the second time I’ve used Novells. They provide an excellent service from start to finish. I would highly recommend them if you are looking for sash window specialists.

2024-12-05T12:18:01.628Z

Great service from Novells. Our new french kitchen doors look great - great quality and nice design. The men who fitted them were friendly and hard-working an cleaned up everything behind them. Highly reccomend.

2024-09-25T17:44:23.301Z

Novells refurbished and draft proofed two sash windows for me. Peter did a fantastic job, I am really pleased with the results. Peter was extremely clean and tidy and all was done in one day with no fuss.

2024-09-22T10:42:53.389Z

Fantastic company. We have used Novells twice over the past few years to install several double glazed sash windows and they have been brilliant. The customer service is super-efficient and friendly, the fitters really take pride in their work and the finished product looks fantastic. Highly recommend them!

2024-09-15T19:34:12.880Z

Excellent work. Two large Edwardian windows properly restored in a single day. New cords & weights, sashes beautifully balanced. The 110 year-old windows now fit correctly and glide open and shut they way they did in 1910. Weather-proofed too. Highly recommended.